Pen and Paper: The Unsung Heroes of IT Disasters

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Pen and Paper: A Lifeline in the Face of Cyber-Attacks

In the wake of recent cyber-attacks, companies are realizing the importance of having manual backup systems in place. When computers are locked out, factory equipment may remain unaffected, but essential operations can be severely disrupted.

The Benefits of Paper-Based Processes

Printed copies of key information, such as internal telephone numbers and checklists, can enable some work to continue even during a massive cyber-attack. Organizations that have experienced IT failures have often had to resort to going back to pen and paper to maintain operations.

War-Gaming and Roleplay Exercises

Research has shown that war-gaming and IT failure roleplay exercises can improve employees' responses to real-life cyber-attacks. By practicing workarounds, organizations can mitigate the impact of disruptions.

Case Studies

In 2019, Hydro was targeted by ransomware that locked staff out of over 20,000 computers. Despite a 50% drop in production at some plants, workarounds using paper-based processes kept the business going.

When the CrowdStrike software bug affected 8.5 million computers worldwide, air travelers were among the first to notice the effects. Some staff had printed out order requests just before the cyber-attack hit, enabling them to continue operations.

Planning for Paper-Based Processes

Cyber-experts now advise companies to plan for switching to paper-based processes in the event of IT failure. This may involve purchasing Chromebooks or creating disaster recovery packs with paper forms and fax machines.

Training and Practice

Organizations should consider training employees to use flipcharts and whiteboards instead of computers. This practice can ensure a seamless transition to manual systems if necessary.

Off-Site Data Backups

Off-site or segregated data backups are crucial to prevent the loss of vital information in the event of a ransomware attack. Companies like Databarracks provide secure data backup services.

Conclusion

Despite the sophistication of modern computer systems, simple, improvised workarounds can save companies during a crisis. By embracing paper-based processes and practicing manual operations, organizations can mitigate the impact of cyber-attacks

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